Frequently asked questions

What is Bannked?

Bannked is a sperm freezing and long-term preservation service designed to help you protect your fertility for the future. We focus on secure storage and preservation, so whatever life brings — career, health changes, or timing — your options remain open.

You produce your sample at home and securely drop it off at our central London hub during our beta phase. Your sample is then analysed (where applicable) and frozen under strict laboratory controls for long-term storage.

Post-beta, we’ll expand to additional UK drop-off locations to improve access nationwide.

No. Bannked is designed for at-home sample production. You’ll collect your sample privately at home and then drop it off at our designated location within the required timeframe.

Your sample is handled by trained professionals, processed under controlled laboratory conditions, and frozen using clinically established cryopreservation methods. It is then stored securely for long-term use.

Yes. Bannked sits within the ProFertility ecosystem.

  • Bannked focuses on sperm freezing and long-term preservation.

  • ProFertility focuses on semen analysis, fertility insight, and personalised optimisation plans.

This ensures a joined-up, end-to-end approach — from understanding sperm health to preserving it at its best.

Not always — but it’s strongly recommended.

A semen analysis helps you understand sperm quality and identify whether optimisation could improve outcomes before freezing. Through ProFertility, you can access detailed analysis and expert guidance before choosing to preserve your sample with Bannked.

Yes. Many sperm health issues are linked to lifestyle, hormonal balance, or reversible factors.

Through ProFertility, you can access personalised fertility and sperm optimisation plans designed to improve sperm quality before freezing — helping you preserve the strongest possible sample.

Bannked is designed for men who want to stay in control of their fertility, including those who:

  • Aren’t ready to start a family yet

  • Are focused on career or travel

  • Are planning medical treatment that may impact fertility

  • Want reassurance and future flexibility

  • Want to lock in today’s sperm quality for tomorrow

Yes. Sample security and confidentiality are central to how Bannked operates.

All samples are stored only at facilities regulated by the Human Fertilisation and Embryology Authority (HFEA) and registered with the Care Quality Commission (CQC). These standards ensure strict governance, traceability, and clinical oversight at every stage.

Where applicable, samples are stored using the TMRW Life Sciences CryoRobot, an advanced automated cryostorage system designed to reduce human handling and enhance sample security. This technology helps safeguard against errors while maintaining consistent ultra-low temperature storage.

From collection to long-term storage, all samples follow clear chain-of-custody protocols, with privacy and discretion built into every step.

Yes — Bannked can support home collection with courier shipping, subject to prior arrangement.

If you require courier collection, you’ll need to contact the Bannked team before placing an order so we can confirm feasibility, timelines, and handling requirements. Additional costs will apply depending on your pick-up location and logistics.

During our beta phase, in-person drop-off remains the standard option to ensure quality and control, with courier services offered on a case-by-case basis.

Still have questions?

Contact our friendly client services team at [email/phone] or explore our Resource Hub for additional guides on men’s health, fertility, and optimization.

Don’t leave your legacy to chance—get started with Bannked today.

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